March 7, 2023, Boston, MA – OnePIN, Inc., proudly announces another significant milestone in its intellectual property journey with the issuance of its latest patent from the United States Patent and Trademark Office (USPTO). Patent number 11,601,543 exemplifies the ground-breaking nature of MsgXpress™, solidifying OnePIN’s position as a leader in revolutionizing mobile communication strategies.
This newly granted patent underscores the innovative features of MsgXpress™, a dynamic Digital Assistant service designed to empower mobile subscribers with an efficient way to send personalized messages after missed calls. Utilizing predictive analytics, MsgXpress™ dynamically presents a set of message options to each user, offering a quick and convenient method of communication when a voice conversation is not feasible. Moreover, the service allows users to set reminders for call backs, seamlessly connecting calls with one click at the opportune time.
The patented technology transforms missed calls into messaging and call completion revenue for mobile operators, providing an intelligent, automated, and higher value alternative to over-the-top (OTT) messaging solutions. This not only enhances user experience but also opens up new revenue streams for mobile operators in an era where communication preferences continue to evolve.
Andrea Goodwin, Vice President of Products and Marketing at OnePIN, expressed excitement about the patent win, stating, “The issuance of patent 11,601,543 is a testament to OnePIN’s commitment to innovation and delivering impactful solutions to the mobile industry. MsgXpress™ represents a transformative approach to mobile communication, providing users with a seamless way to stay connected even when voice calls are not possible.”
About OnePIN, Inc.
OnePIN, Inc. is a leader in digital experience for Mobile Network Operators (MNOs) and consumer brands. OnePIN enhances digital advertising and customer engagement by integrating Demand Side Advertising Platforms with Customer Relationship Management systems. OnePIN creates universal, interactive user engagement channels for mobile operators that drive revenue, core service retention, and advertising opportunities from user behaviors and network events. OnePIN’s Cloud is an intelligent user engagement platform that integrates into the Mobile Operator’s Customer Value Management and Customer Relationship Management systems to offer a universal user experience tailored to the mobile subscriber’s context.
The intelligence of the Digital Assistant service platform ensures that the appropriate services can be offered at the right time and place, specific to each individual mobile customer, and agnostic of the handset or if a smartphone application is installed. The Company’s services are currently deployed to over 820 million mobile subscribers, across 15 countries spanning seven of the world’s largest mobile operator groups. OnePIN is headquartered in Boston with offices around the globe. Find out more about OnePIN’s Digital Assistant services here: www.onepin.com.