Boston, MA. January 29, 2019 — OnePIN, Inc., the world’s leading provider of Digital User Engagement services for Mobile Network Operators, will be a main sponsor of the Customer Experience Management in Telecoms Global Summit in London, United Kingdom.
IQPC’s Customer Experience in Telecoms Global Summit is an annual event that brings Customer Value Management thought leaders together to share and seek out opportunities for revenue growth and customer retention improvement. This event is taking place from 29 – 31 January and aims to help telecoms businesses take their CX strategies to the next level.
OnePIN will be presenting case studies for how it is helping Mobile Operators around the world enhance their user engagement strategies, moving beyond SMS, USSD and in-app push notifications. The case studies will include successes in helping Mobile Operators onboard new customers with digital registration and digital welcome initiatives, as well as churn reduction results by improving real-time, Multi-Channel Communications Management (MCCM) platforms and intelligently learning from each user engagement via OnePIN’s Digital Assistant services.
“We are excited to share our experiences and success stories with the CX leaders in the Telecoms space during the CEMS in Telecoms Global Summit”, remarked Chris DeGrace, Vice President at OnePIN, “As Customer Experience continues to gain strategic importance at the C-level, we are pleased to play a strategic role in the digital transformation of mobile customer engagement”.
About OnePIN, Inc.
OnePIN is the world’s leading provider of Digital User Engagement services for Mobile Operators. OnePIN creates universal and interactive top-screen experiences for Mobile Customers. OnePIN’s Digital Assistant drives core revenues, customer retention, and advertising opportunities from user behaviors and network events.
The Company’s services are currently deployed to over 400 million mobile subscribers, across 14 countries and 18 mobile operators spanning seven of the world’s largest mobile operator groups. OnePIN is headquartered in Boston with offices around the globe. www.onepin.com.
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