Boston, MA – March 3, 2025 – OnePIN, Inc., a leading digital experience company delivering powerful consumer outcomes, today announced the pre-release launch of its AI-based search and chat solution designed for the fastest growing markets worldwide. The innovative solution is set to revolutionize mobile user experiences by leveraging OnePIN’s extensive reach and deep expertise in deploying scalable digital solutions, while also driving equity in technology.
With mobile operators projected to spend more than $30 billion globally on AI this year, the primary focus has been on automating back-office customer support and marketing efforts. While these advancements are significant, OnePIN is charting a different course by making AI-powered digital experiences accessible to all consumers, regardless of their geographic location or economic status.
“Most of the AI spend in the telecom sector has been dedicated to operational efficiencies behind the scenes,” said Feyzi Celik, CEO of OnePIN. “At OnePIN, we see a larger opportunity—leveraging large language models (LLMs) to create new consumer-facing services that enable mobile network operators (MNOs) to deliver new customer experiences for global brands and consumers worldwide. Our solution is built to bridge the digital divide by ensuring that AI-driven services reach users who have traditionally been left out of the AI revolution.”
OnePIN’s AI-powered solution is uniquely positioned to bring intelligent search and mobile chat experiences to nearly one billion mobile subscribers through its existing software across Africa, the Middle East, Europe, and Japan as well as for consumers throughout India, Indonesia, and China. Unlike many AI initiatives that require extensive infrastructure investments, OnePIN’s solution is AI-infrastructure agnostic, seamlessly integrating with any brand or MNO’s existing AI stack. This ensures that mobile operators and global brands can deploy AI-driven experiences rapidly and at scale, without additional OpEx or CapEx burdens.
“OnePIN has a proven track record of deploying consumer facing solutions at scale that are contextually relevant,” said Chris DeGrace, COO of OnePIN. “With our reach across hundreds of millions of mobile devices, we are poised to deliver these AI-powered services to markets that are growing at an unprecedented pace. Our commitment to equity in technology ensures that consumers in emerging markets have the same access to digital advancements as those in more developed regions.”
As part of this initiative, OnePIN is partnering with global brands to sponsor AI-powered engagement in high-growth markets. Brands will have the opportunity to customize and brand each and every AI-driven interaction, enhancing their visibility while also supporting an important digital inclusion effort. Through these partnerships, brands will gain deeper insights into their consumers’ locations and preferences, particularly in rapidly expanding regions such as the Middle East and Africa. This enables brands to drive localized engagement while fostering meaningful connections with consumers in previously underserved markets.
“We have the eyeballs, the screenshare, and two decades of experience in deploying consumer-facing applications centered on simplicity and universality,” said Andrea Goodwin, VP of Product Management and Marketing at OnePIN. “By integrating AI-powered search and chat functionalities into our existing mobile engagement solutions, we’re unlocking new opportunities for MNOs and global brands to drive revenue and ensuring that consumers everywhere have access to AI-driven digital experiences that enhance their daily lives.”
With this launch, OnePIN continues its mission to innovate at the intersection of AI and mobile engagement, ensuring that users in high-growth markets can benefit from the latest advancements in digital technology without barriers. By making AI-driven services widely accessible and brand-supported, OnePIN is leading the charge in democratizing technology and driving digital equity on a global scale.
For more information about OnePIN’s AI-powered solutions, visit www.onepin.com
About OnePIN, Inc. OnePIN, Inc. is a leading provider of digital user engagement and mobile advertising solutions, enabling businesses worldwide to connect with their audiences in meaningful and impactful ways. By combining innovation, automation, and AI-driven insights, OnePIN delivers products that drive engagement, growth, and value for its clients.